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Jenny Morse, PhD

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Jenny Morse, PhD

The Jones’s, The Jones’, The Joneses: A Guide to Apostrophes and Plurals

Holiday cards, thank you notes, wedding invitations, and other messages sent through the mail are tough for oh so many reasons. One reason…

Jun 16, 2021

The Jones’s, The Jones’, The Joneses: A Guide to Apostrophes and Plurals

Jun 16, 2021

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Jenny Morse, PhD

Three Simple Techniques to Give Better Feedback

At a conference I attended in March, one of the presenters was talking about how challenging it is to give feedback to employees and said…

Jul 19, 2023

Three Simple Techniques to Give Better Feedback

Jul 19, 2023

Jenny Morse, PhD

5 phrases to use instead of “Per my last email”

My last blog post talked about how the phrase “per my last email” is passive aggressive. And it’s not like I’m the only one saying this. We…

Jun 12

5 phrases to use instead of “Per my last email”

Jun 12

Jenny Morse, PhD

Why some of the phrases in business writing are passive-aggressive

We all know not to use “Per my last email” unless we want to be mean. But why is a phrase like “per my last email” — which seems to be…

Jun 12

Why some of the phrases in business writing are passive-aggressive

Jun 12

Jenny Morse, PhD

How to use “we” in professional messages

Last week, I was training a group at a law firm on how to write better emails, and I got this question:

Jun 4

How to use “we” in professional messages

Jun 4

Jenny Morse, PhD

“I” and “you” in email work like eye contact in conversation. Here’s how.

We all know that eye contact is important for good face-to-face communication. Looking at the person you are speaking to shows that you are…

May 29

“I” and “you” in email work like eye contact in conversation. Here’s how.

May 29

Jenny Morse, PhD

Why niceties like “Hope you’re doing well” go at the end of an email

Writing an email to someone is not the same as having a conversation with them. When we start a conversation with someone, we say hello…

Apr 24

Why niceties like “Hope you’re doing well” go at the *end* of an email

Apr 24

Jenny Morse, PhD

Why “I wanted to” is a terrible way to start an email and what to use instead

Last week, while at a local brewery, I ran into an acquaintance of mine who excitedly told me that he had spent that day revising the…

Apr 16

Why “I wanted to” is a terrible way to start an email and what to use instead

Apr 16

Jenny Morse, PhD

What is email good for?

We have so many different tools for communication: LinkedIn mail; chat functions inside of every meeting; or direct messages through Teams…

Apr 9

What is email good for?

Apr 9

Jenny Morse, PhD

Should I write this in a work-related email?

Every once in a while, we start writing a message at work and then stop halfway through to wonder if we should even be writing this. Maybe…

Mar 12

Should I write this in a work-related email?

Mar 12

Jenny Morse, PhD

Jenny Morse, PhD

As a business writing expert, I provide professional development through corporate seminars and online courses. Visit appendance.com/services to learn more!

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